Communications

Voice Solutions

- SIP trunking & enterprise voice services

- Hosted PBX & cloud telephony platforms

- Global voice connectivity & carrier services

- Contact Center voice integration (Genesys, NICE, Five9, Cisco, Talkdesk)

- Toll-free, DID, and international number provisioning

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Messaging & Chat Solutions

- Business SMS & MMS at scale

- Rich Business Messaging (RCS, Apple Business Messages, Google Business Messages)

- WhatsApp Business API enablement

- Website & in-app live chat deployments

- Conversational AI & chatbot integrations

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CPaaS (Communications Platform as a Service)

- Programmable APIs for voice, SMS, email, and chat apps

- Two-factor authentication (2FA) & one-time passcodes (OTP)

- Alerts, notifications, and customer journey automation

- Conversational commerce integrations (Apple Pay in ABM, WhatsApp ordering, etc.)

- Custom workflows that unify communications into CRMs & ERPs (Salesforce, HubSpot, Zendesk)

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Unified Communications (UCaaS)

- Cloud-based collaboration tools (Microsoft Teams, Zoom, Webex, RingCentral)

- Voice + video + chat integration

- Secure file sharing & conferencing

- Migration from legacy PBX to UCaaS platforms

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Security & Compliance for Communications

- Call encryption & secure voice (SRTP, TLS)

- STIR/SHAKEN compliance & robocall mitigation

- Archiving & compliance (HIPAA, PCI, FINRA, GDPR)

- Identity management & fraud prevention

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Global Reach & Optimization

- Carrier cost audits & optimization

- Least-cost routing & QoS management

- International voice, messaging, and roaming enablement

- SLA-driven quality monitoring for global enterprises

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